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Check-in time is 4 PM., check-out is 11 AM. If you will be arriving before 4 PM., please let us know and we will try to have your room ready earlier, if possible. If your room is not quite ready when you arrive, we are happy to store your bags.
Our downtown Vancouver hotel is completely non-smoking. A $300 cleaning fee (up to a maximum of $300) is applied to suites that have been smoked in. Smoking is not permitted on the private balcony in your suite. Please ensure that no smoking, including vapes, takes place in, near or around your suite. We do offer a designated smoking area outside the hotel.
Complimentary wired and wireless (Wi-Fi) is available in each suite as well as the hotel’s lobby.
Our 24-hour fitness center located off our lobby. This small facility includes an elliptical machine, treadmill, stationary bike, a yoga ball, and some free weights.
There is a computer that can be used to print boarding passes or to check emails available for guest use at the front desk. Copy and fax services are also provided at the front desk. There may be a charge associated with copy and fax services.
All suites have a full kitchen, equipped with items you might need. If you need an item that is not in your kitchen, please ask the front desk and we will be happy to assist.
Sunset Inn & Suites is one of the few downtown hotels to offer complimentary gated parking for a vehicle, for as long as you stay at the hotel.
Additional vehicles (in excess of one per room) are charged $30.00-$50.00 + GST a night, per extra vehicle (subject to availability).
We don’t have a pool on-site. There is an excellent pool at the Vancouver Aquatic Center (a short 3 block walk) is that can be used for a drop-in fee.
We do not have a spa onsite but will be happy to make arrangements for you. Please contact the concierge for assistance with spa services.
The front desk can exchange U.S. currency to Canadian Dollars, at the hotel’s posted rate. Canadian money can also be changed into smaller denominations or coins as needed.
No pets are permitted inside the building.
We use Nannies on Call. (604) 734-1776.
We will be happy to assist. Please contact the concierge.
HDTV boxes for other suites can be rented by monthly guests only, at a charge of $25 plus tax per month, per box.
Please see our Maps & Directions page. We have provided directions to our hotel in downtown Vancouver for your convenience.
We do not offer a complimentary shuttle service to or from the airport.
Ways to get to/from Vancouver International Airport (YVR):
Canada Line (Vancouver’s new subway line) from the airport to Yaletown Station (27minutes), then transfer to the C23 bus (25 minutes) and walk one block to the hotel – the cost is $8.75 per person from the airport and $3.75 per person to the airport.
Shuttle van – Drop-off / Pickup is one block away at the Sandman Suites on Davie. The cost per person is $15.75.
Taxi- door to door (30min) will cost approximately $30-35 for up to four people. A maximum of four passengers is allowed in taxis.
Limo- door to door (30min). The cost is approximately $45-55 plus tax, for up to 6 people.
We are approximately 2.5 kilometers from the Canada Place Cruise Ship Terminal and 2 kilometers from Ballantyne Pier Terminal. We do not offer a shuttle service.
We are approximately 4 km from the train terminal. We do not offer a shuttle service.
We are located on Burnaby Street, with the cross street being Thurlow Street. Sunset Inn & Suites is one block South of Davie Street and one block West of Burrard Street.
We are in downtown Vancouver, one block from shops and restaurants on Davie Street and a ten-minute walk to Vancouver’s renowned Robson Street shopping district.
Yes, you can walk, or bus (#19 to inside the Park or #6 to Stanley Park’s entrance. Bike rentals are also available on Davie Street.
The bus stop is in the next block. We are close to both Skytrain and the Canada Line subway system.
It is considered very safe. People are out 24 hours a day, with many neighborhood restaurants, grocery stores and even a large drug store (pharmacy) open 24 hours. We tell our guests that we never feel unsafe walking in this neighborhood at any hour of the day or night.
Relatively quiet, as we are off the main street — though there is still some noise occasionally in the back alley. Our higher floor executive rooms are generally quieter.
Please see our Top 10 Attractions page.
All of our rooms (except for Studio Suites) can accommodate rollaway beds, cribs, and playpens. Rollaway beds are available at a charge of $10 per night plus tax. Cribs and playpens are provided complimentary, subject to availability.
If you need to rent a stroller or car seat during your stay, we suggest Wee Travel Baby Equipment Rentals 604.222.4722.
Please contact the website where you made your reservation.
Guests must be 19 or older to book or check-in.
If a reservation for under 29 nights is canceled or changed within 48 hours (two days) of your scheduled arrival date, you will be charged for one night’s stay (plus applicable taxes). There is no charge if you cancel your reservation more than two days (48 hours) in advance of your scheduled arrival date.
Our early departure fee is the same as our cancellation policy (see above).
Yes, we do require a government-issued photo ID at the time of check-in for all reservations, along with a valid major credit card.
Visa, MasterCard, American Express, Diners, or Discover Card – (along with a government-issued picture ID). Full payment for your stay will be pre-authorized on the credit card at the time of check-in. Payment will be completed at check out. Pre Paid credit cards are not permitted to be used for initial check-in, as they are not a personal credit card, however, they may be used for payment at check out.
Children ages 9 and under stay for free when accompanying an adult (and using the existing beds in the suite –i.e. not requiring rollaway or other arrangements).
Our suites do not have any inner adjoining doors. We have five suites on each floor – one Studio Suite, three One Bedroom Suites and One Large One Bedroom Suite. We will endeavor to accommodate requests by guests who wish to occupy suites on the same floor, but cannot guarantee this will be arranged.
The suites in our downtown Vancouver hotel are ideal for long term stays as the hotel was originally built as an apartment building. We offer daily, weekly and even monthly rates year-round, subject to availability. Please see our Extended Stays page for more information.
We do not guarantee specific rooms or views; however, we do try our best to accommodate requests, subject to availability. For better views or rooms on a higher floor, please reserve an executive suite. The Executive Large One Bedroom Suites are our only suites that offer both views as well as quiet “residential street-facing windows” in both the bedroom and living room.
Please see our Groups page.
We do not have a restaurant or lounge on-site. There is a large selection of excellent restaurants, bars and coffee shops around the block (many of which offer late hours). Please check with the front desk for our recommendations.
We do not have a restaurant on site. There are many restaurants in our neighborhood that offer take out or delivery service. Please ask the front desk for a selection of local menus.
Continental breakfast is from 7 am -10 am every day, with a waffle station set up from 8 am – 10 am.
Breakfast items include a selection of Van Houtte Coffee and Tea, Croissants, Bread, Whole Wheat Bagels, Mini Bagels, Cereals, Cookies, Apples, Oranges, Jams, Butter, Cream Cheese & Peanut Butter., and waffles, Gluten-Free Chex Rice Cereal & Gluten-Free Whole Grain Bread. Assorted fruit items such as Bananas or Pears may also be included in breakfast.
We ask guests to load their breakfast selection on trays and enjoy breakfast in your suite, where items such as a toaster, plates, and cutlery can be found in your kitchen.
Our front desk staff will be happy to assist with all billing questions.
All charges on our site are in Canadian dollars unless otherwise specified. Our booking engine attempts to associate the correct currency with your device but we encourage all guests to double-check when shopping.
Please note that exchange rates may fluctuate and the amount you pay will be based on the exchange rate at the time you check out of the hotel.